SmartSite FAQs

CONTENTS

Instructor FAQs:
TAs & Staff FAQs:
Student FAQs:

INSTRUCTORS

How do I add a participant, such as an instructor or TA, to my course site?

Officially enrolled students automatically become participants when you add your course roster to your site (see our instructions on how to add a roster to your course site).

To add a participant that is not on your roster:

  1. Log into SmartSite and select the course site from the tabs or the More Sites drawer.
  2. Select the Site Editor tool from the left-hand tools menu.
  3. Select the Add Participants option from the top of the Site Editor page.
  4. If the new participant is a UC Davis student, faculty, or staff member, enter their UCD email address or login ID in the UCDavis Participants box and click Continue.
    If the new participant is not affiliated with UC Davis, enter their email address in the Non-official Participants box and click Continue.
  5. Select the appropriate role (Auditor, Instructor, Lead TA, Student, or Teaching Assistant) then click Continue at the bottom of the page (these roles can be edited later).
  6. Select the desired notification option and click Continue at the bottom of the page.
  7. Click Finish at the bottom of the confirmation page.
How do I add a roster to my course site?

The Instructor of Record (IOR) is the only one who can add a roster to a site since they are considered the "owner" of the roster in the system.

If the course site creator is not the IOR, the IOR must first be added as an Instructor on the site before the IOR can add a roster (see our instructions on how to add a participant to your course site).

To add a roster, the IOR must:

  1. Log into SmartSite and select the course site from the tabs or the More Sites drawer.
  2. Select the Site Editor tool from the left-hand tools menu.
  3. Select the Edit Class Roster(s) option from the top of the Site Editor page.
  4. Select the Add Roster(s) option from the top of the Edit Roster Access page.
  5. Select the desired roster(s) from the list at the bottom of the Add Roster Page by checking the boxes in front of them, and click Continue at the bottom of the page.
    Note: You may need to scroll down to find the correct roster(s). Do not change the term code or instructor ID/user ID in the boxes at the top page.
  6. Click Add at the bottom of the confirmation page.

These processes are also described in our Support & Training pages in the quick link information page on how to Create a Course or Project Site.

How do I delete a roster from my site?

To delete a roster from a course site, the Instructor or Lead TA must:

  1. Log into SmartSite and select the course site from the tabs or the More Sites drawer.
  2. Select the Site Editor tool from the left-hand tools menu.
  3. Select the Edit Class Roster(s) option from the top of the Site Editor page.
  4. Select the roster list entry to be deleted and click the Remove checkbox following that entry.
  5. Click Update at the bottom of the page.
Why can't my students see the course site?

If your students cannot see your course site, it may be due to one of the following reasons:

I can't add a roster because I'm not listed as the designated Instructor of Record (IOR). What should I do?

These processes are also described in our Support & Training pages in the quick link information page on how to Create a Course or Project Site.

I accidentally picked the wrong term for my course site so the roster wasn't added automatically. Do I need to delete the site and start over?

To fix this issue, you can delete the site and create a new one with the correct information, or you can contact a SmartSite administrator at to correct the site's term.

How do I delete a site?

To delete a site:

  1. Log into SmartSite and go to My Workspace.
  2. Select the Site Editor tool from the left-hand tools menu.
  3. Check the box next to the site you wish to delete.
  4. Click Delete in the top menu bar.
  5. Click Remove in the warning screen.
Why wasn't my roster added when I used the Site Editor's Duplicate Site option to create a new site?

While the Duplicate Site tool allows you to create a new site by duplicating a current site, it does not automatically add your roster from the original site to the duplicate—you will have to manually add your roster to the duplicated site (see our instructions on how to add a roster to your course site).

Can students send emails to members of the course site using the Mailtool?

As a change in the security permissions for the Mailtool, only the Instructor, Teaching Assistant, and Lead TA roles can send email using the Mailtool. If, as an Instructor, Teaching Assistant, or Lead TA, you would like to change the permissions such that Students and/or Auditors can use the Mailtool to send emails to other (or all) members in the course site, you must do the following:

  1. Log into SmartSite and select the course site from the tabs or the More Sites drawer.
  2. Click on Mailtool in the left-hand tools menu.
  3. Click Permissions at the top of the tool.
  4. In the "mailtool.send" row, select the box(es) corresponding to the Student or Auditor column(s).
  5. Click Save at the bottom of the page.
My test or quiz is displaying odd formatting, such as unintended line breaks—what should I do?

This is usually an unintended result of using pre-existing assessments or questions from the Questions Pool. This can also occur when copying and pasting questions or answers into the text fields. Verify that the affected questions do not have unwanted HTML commands. To do so:

  1. Select the Tests & Quizzes tool from the left-hand tools menu.
  2. Find the affected assessment under either the Working Copies tab or the Published Copies tab.
  3. Select Edit from the drop-down meny to the right of the assessment.
  4. Select the Edit link next to the question with the formatting issue.
  5. In the Question Text field, select Show/Hide Rich-Text Editor.
  6. Remove any "&nbsp" or "<br>" or alternative HTML commands affecting the desired display.

If you are not familiar with HTML, please contact IT Express for help at 530-754-4357 or at .

TAs & STAFF

How do I add the IOR as a site participant so they can see the site and add the roster?

To add the IOR as a participant to a course site:

  1. Log into SmartSite and select the course site from the tabs or the More Sites drawer.
  2. Select the Site Editor tool from the left-hand tools menu.
  3. Select the Add Participants option from the top of the Site Editor page.
  4. If the new participant is a UC Davis student, faculty, or staff member, enter their UCD email address or login ID in the UCDavis Participants box and click Continue.
    If the new participant is not affiliated with UC Davis, enter their email address in the Non-official Participants box and click Continue.
  5. Select the appropriate role (Auditor, Instructor, Lead TA, Student, or Teaching Assistant) then click Continue at the bottom of the page (these roles can be edited later).
  6. Select the desired notification option and click Continue at the bottom of the page.
  7. Click Finish at the bottom of the confirmation page.
How can the IOR add a roster to his/her site?

To add a roster to a course site, the IOR should:

  1. Log into SmartSite and select the course site from tabs or the More Sites drawer.
  2. Select the Site Editor tool from the left-hand tools menu.
  3. Select the Edit Class Roster(s) option from the top of the Site Editor page.
  4. Select the Add Roster(s) option from the top of the Edit Roster Access page.
  5. Select the desired roster(s) from the list at the bottom of the Add Roster Page by checking the boxes in front of them, and click Continue at the bottom of the page.
    Note: You may need to scroll down to find the correct roster(s). Do not change the term code or instructor ID/user ID in the boxes at the top page.
  6. Click Add at the bottom of the confirmation page.
How do I delete a site I created by mistake?

To delete a site:

  1. Log into SmartSite and go to My Workspace.
  2. Select the Site Editor tool from the left-hand tools menu.
  3. Check the box next to the site you wish to delete.
  4. Click Delete in the top menu bar.
  5. Click Remove in the warning screen.
Can students send emails to members of the course site using the Mailtool?

As a change in the security permissions for the Mailtool, only the Instructor, Teaching Assistant, and Lead TA roles can send email using the Mailtool. If, as an Instructor, Teaching Assistant, or Lead TA, you would like to change the permissions such that Students and/or Auditors can use the Mailtool to send emails to other (or all) members in the course site, you must do the following:

  1. Log into SmartSite and select the course site from the tabs or the More Sites drawer.
  2. Click on Mailtool in the left-hand tools menu.
  3. Click Permissions at the top of the tool.
  4. In the "mailtool.send" row, select the box(es) corresponding to the Student or Auditor column(s).
  5. Click Save at the bottom of the page.

STUDENTS

Why don't I see a site for one of my courses?

Your course sites will only appear in your More Sites list after the instructor has created a site and published it. If you cannot see your course's site, it may be due to one of the following reasons:

How do I change my Site Tabs?

The Preferences tool allows you to change the number of course sites that are displayed on the Site Tabs toolbar and allows you to reorder these site tabs.

To use this tool:

  1. Go to My Workspace.
  2. Click on Preferences in the left-hand tools menu.
  3. Click Customize Tabs.
  4. Arrange your sites as either "active" or "hidden" using the navigation arrows. "Active" sites will display on your Site Tabs toolbar or More Sites drawer, while "hidden" sites will not.
  5. Click Update Preferences.
Why does my Site Tab toolbar display courses from last quarter, but not all or any of my current courses?

SmartSite does not automatically remove your course site tabs from previous quarters. To "hide" site tabs from your Site Tabs toolbar, use the Preferences tool (see our instructions on how to modify the site tabs displayed on your Site Tabs toolbar).

Why am I not seeing the Mailtool function?

As a change in the security permissions for the Mailtool, only Instructor, Teaching Assistant, and Lead TA roles can send email using the Mailtool. If you would like to have this permission, contact the course site's instructor or TAs.